Privacy Policy

Privacy Policy

The website (https://refuah-vechaim.org.il/) (the “Site”) is operated by the Refuah Vechaim Association (“the Company”, “we”, “our”).
We are committed to protecting the privacy of our users, and respect their rights in accordance with the Privacy Protection Law, 5741-1981 (as amended by Amendment No. 13 of 2025), the Privacy Protection (Information Security) Regulations, 5777-2017, and any other relevant law.

This document details how information is collected, stored, used, disclosed and transferred.

1. Information Collection

When using the website, we may collect the following types of information:

1.1 Information provided voluntarily

Full name

Email address

Telephone number

Message and contact details

Any other information provided in online forms or through proactive contact with the website

1.2 Technical and analytical information

IP address

Browser type and device

Operating system

Website pages visited

Time spent on the website

Source of referral to the website

This data is collected using Google Analytics and Google Search Console.

1.3 Cookies and similar technologies

The website uses cookies and other tracking technologies for the purposes of:

Improving the user experience

Analyzing website traffic

Personalizing content and advertisements

Activating certain services on the website

You can change the cookie settings in your browser at any time. Disagreeing with the use of cookies may impair your experience using the website.

2. Purposes of use In the information

The information collected is used for the following purposes:

Operating and improving the site

Providing services and information

Contacting users

Responding to inquiries and inquiries

Sending updates, marketing messages and promotions (only after receiving consent)

Complying with legal or regulatory obligations

Information security and fraud prevention

3. Data retention

The information is stored in the site’s database in accordance with the law. We take reasonable and appropriate data security measures, including encryption, limited access and ongoing maintenance, to protect personal information from unauthorized access, inappropriate use, disclosure, modification or destruction.

4. Sharing and transferring information to third parties

The information may be disclosed or transferred to third parties in the following cases:

For the purpose of operating certain services (such as mailing services, storage, etc.)

When required by law or by virtue of a judicial order

For the purpose of protecting the legal rights of the site or users In

In the event of a merger, acquisition or restructuring of the company

Any third party with whom we share information is subject to binding agreements that include provisions on privacy and data security.

5. Transfer of information outside of Israel

The information may be transferred to or stored on servers located outside of Israel, including in countries that do not provide protection equivalent to Israeli law. The transfer of information will be made in accordance with the provisions of the law and the guidelines of the Privacy Protection Authority.

6. User rights

In accordance with the law, every person has the following rights with respect to the information collected about him/her:

Right of inspection – to review the information collected about him/her.

Right to rectification – to demand the correction of information that is incorrect, incomplete, clear or up-to-date.

Right to erasure – to request the deletion of information in certain cases.

Right to object – to object to the use of personal information for certain purposes.

Right to data portability – to receive personal information provided in a machine-readable format.

7. Minors

The use of the site is intended for those aged 18 and over only. We do not knowingly collect information from children or minors. If we become aware that minor information has been collected without the consent of a parent or guardian, we will act to delete it immediately.

8. Data Security

We implement advanced technical and organizational security measures, including:

Encryption of sensitive information

Permission-based access control

Continuous monitoring and auditing

Training employees on data security

Regular data backup

9. Data Protection Officer (DPO)

In the event that we are required to do so by law (such as in the case of extensive processing scopes or providing processing services to others), the company will appoint a Data Protection Officer (DPO) whose role is to ensure compliance with the requirements of the law, act with the Privacy Protection Authority, and serve as an address for user inquiries.

10. Change in Privacy Policy

We may update the policy This from time to time. A material update will be published on the site with an update date at the top of the document. Continued use of the site after an update constitutes consent to the updated policy.

11. Contact

For questions, inquiries or requests regarding this privacy policy, you can contact us via:

03-674-1122

[email protected]

Document update date: 19.8.2025